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Job Description & How to Apply Below
Step into a rewarding career as a Technical Support Representative with HP in Victoria, BC. Deliver exceptional customer support and specialized services for HP printing and personal computing products.
In this vital role, you will be responsible for troubleshooting and repairing HP equipment onsite, ensuring a top-tier experience for clients from various sectors, including Healthcare and Financial Services. Flexibly manage technical problems, installations, and customer interactions while achieving productivity and quality benchmarks as set by management.
Key Responsibilities:
• Repair and support HP printers and personal computers
• Serve as a liaison for customer-related service needs
• Resolve service issues promptly and professionally
• Maintain effective communication with clients
• Install and configure hardware systems
Requirements:
• Technical diploma or equivalent with 2+ years experience
• Must possess a valid driver’s license
• Strong analytical and troubleshooting abilities
• Excellent communication and presentation skills
• Capacity to lift 50 pounds frequently
Apply your technical expertise to ensure customer needs are met consistently in this pivotal support role at HP.
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