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User support technician

Job in Winnipeg, Manitoba, Canada
Listing for: DASH BOOKING INC.
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
  • Durée de l'emploi:
    Permanent
  • Langue de travail:
    Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:
  • Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Work setting
  • Startup company
  • Willing to relocate
  • Tasks
  • Report on the performance of computer systems and networks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents
  • Computer and technology knowledge
  • Shell script
  • Internet
  • Servers
  • Programming software
  • Database software
  • Programming languages
  • Java Script
  • MS Office
  • Spreadsheet
  • TCP/IP
  • Visual Basic
  • Type of experience
  • Call centre
  • Area of work experience
  • Quality assurance or control
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Handling heavy loads
  • Attention to detail
  • Sitting
  • Personal suitability
  • Accurate
  • Client focus
  • Excellent oral communication
  • Initiative
  • Ability to multitask
  • Time management
  • Honesty
  • Experience
  • 1 year to less than 2 years
  • Employment terms options
  • Morning
  • Day
  • Health benefits
  • Dental plan
  • Vision care benefits
  • Financial benefits
  • Life insurance
  • Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Support for youths
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Support for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Support for mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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