Manager, DevOps Engineering

Case IQ is a leading B2B SaaS company in the governance, risk, and compliance (GRC) space, helping organizations build safer, more accountable workplaces. We offer a comprehensive suite of solutions that enable organizations to move from reactive approaches to proactive risk management. Our software helps teams across compliance, HR, legal, and investigations report, manage, investigate, and prevent workplace risk - including ethics violations, fraud, harassment, discrimination, security incidents, and third-party issues - so they can better protect their people, culture, and business.

Backed by over 25 years of domain expertise and trusted by Fortune 500 companies, Case IQ has supported the management of millions of cases and helped mitigate billions in financial and reputational risk.

Role Summary
We are seeking a Manager of Dev Ops Engineering to lead our Dev Ops function as a combination of Platform Team and Enabling Team, aligned to Team Topologies principles, across four product lines.

This role is responsible for defining and executing a modern Dev Ops strategy (≈60%), while remaining hands-on (≈40%) to actively guide engineers and development teams in adopting modern practices. The Dev Ops organization exists to enable fast flow, reduce cognitive load for product teams, and provide a reliable, self-service platform for delivery and operations.

The Manager of Dev Ops Engineering will lead 3+ full-time Dev Ops Engineers and coordinate external Dev Ops service providers, partnering closely with Architecture, Development Managers, QA/Test Automation, and Product Management to ensure Dev Ops capabilities are scalable, discoverable, and adopted across teams.

AI-Forward Ways of Working
At Case IQ, AI is part of how we build. We look for engineers who can use AI-assisted development and agentic workflows with strong technical judgment: defining clear intent and constraints, validating outputs, protecting customer data, and keeping humans accountable for production decisions. You will help establish practical patterns for responsible AI use across discovery, design, implementation, testing, observability, and operations.

Dev Ops Mission (Team Topologies Lens)

As a Platform Team:

Provide internal, self-service Dev Ops capabilities that product teams can use independently to build, deploy, and operate software safely and efficiently.

As an Enabling Team:

Temporarily embed with product teams to help them adopt modern Dev Ops practices, remove bottlenecks, and upskill teams—then step back once capabilities are internalized.

This role ensures the organization does not rely on Dev Ops as a centralized delivery gate but instead uses Dev Ops to accelerate all teams.

What You'll Do
Platform Leadership & Strategy (≈60%)

Define and evolve a Dev Ops Platform strategy that serves four product lines with shared, reusable capabilities

Establish platform standards and golden paths for:
CI/CD pipelines and release orchestration

Infrastructure as Code (IaC)

Cloud architecture, scalability, and cost management

Observability, logging, metrics, and alerting

Secure-by-default environments and pipelines

Ensure the platform minimizes cognitive load for development teams while enabling autonomy

Partner with Architecture to align Dev Ops platform capabilities with long-term technical direction

Prioritize platform investments based on flow efficiency, reliability, and developer experience

Maintain a high standard of security awareness, ensuring data protection, compliance with company policies, and adherence to industry standards in all aspects of work.

Enabling Team Leadership (≈40% Hands-On)

Lead by example through direct technical involvement and coaching

Temporarily embed Dev Ops engineers with product teams to:
Improve deployment…