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Customer Delivery Specialist Rogers Business

Job in Winnipeg, Manitoba, A3C, Canada
Listing for: Rogers Communications
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 60000 - 75000 CAD Yearly CAD 60000.00 75000.00 YEAR

Job Description & How to Apply Below

Coordinate Rogers Business customer deliveries in Calgary using Salesforce, telecommunications knowledge, and structured project coordination. This full-time role works onsite five days weekly.

As a Customer Delivery Specialist, you will manage standard deployments for Rogers for Business customers. The work covers Wireline, IP technology, SIP, and Managed Wi-Fi onboarding. You will support order fulfillment, customer communication, and milestones across business lines.

Key Responsibilities:
  • Validate Clean Order Package requests through Salesforce
  • Coordinate internal and external resources for delivery requirements
  • Facilitate status meetings and oversee critical milestones
  • Communicate firm installation dates with customers
  • Track orders and support timely billing activation
Requirements:
  • Two or more years in telecommunications, preferably business-to-business
  • Knowledge of Rogers Business services, products, and procedures
  • Knowledge of Ethernet, IP, SIP, MPLS, Wi-Fi, and UCC
  • Proficiency with CBS, Salesforce TOM, and unified desktop
  • Post-secondary education in technology or telecommunications

Bring telecommunications delivery, Salesforce coordination, and customer communication skills to Rogers Business projects in Calgary.

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