Unit Claims Manager

Position: Unit Claims Manager at Intact
Shape the future of property claims with Intact as a Unit Claims Manager. Lead a dedicated team, optimize vendor relations, and ensure precise damage estimates in a hybrid work environment.

The Unit Claims Manager position for Property Claims Specialists/Appraisal at Intact is focused on mentoring a team to enhance claims efficiency. You will collaborate with appraisers and vendors to maintain accuracy in estimates while driving initiatives that improve customer satisfaction and streamline processes. This leadership role emphasizes performance management and developing team talent through collaboration.

Key Responsibilities:

• Lead and mentor Property Claims Specialists and Major Loss Appraisers

• Build relationships with internal and external vendors to ensure estimate compliance

• Identify and implement opportunities to improve claims efficiency

• Ensure high-quality vendor service supporting positive customer outcomes

• Track and report on team and vendor performance trends

Requirements:

• University degree or relevant training experience

• Strong leadership and coaching abilities

• Proven collaboration and negotiation skills

• Knowledge of disaster restoration and property valuation methods

• Experience estimating major property losses preferred

Utilize your leadership and analytical skills to enhance the claims process and vendor performance with Intact.
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