Insurance Administrator with Customer Focus

Excel in customer service as an Insurance Administrator, ensuring timely processing of policies and vehicle registrations. Join a dynamic team dedicated to efficiency and interdepartmental collaboration.

We're seeking a detail-oriented Insurance Administrator with exceptional customer service skills. This role involves verifying insurance compliance, processing external policies, and managing customer inquiries. Engage proactively with agents to rectify non-compliant policies, ensuring smooth operations in our Equipment Finance sector.

Key Responsibilities:

• Verify proper insurance and registration compliance

• Process and update insurance documents accurately

• Engage with agents and customers to resolve issues

• Handle cancellations and initiate reinstatements

• Manage Loss Damage Waiver program effectively

Requirements:

• Post-secondary education or equivalent experience

• 2+ years in customer service or administration

• Completion of Insurance Essentials Course preferred

• Prior insurance industry knowledge is an asset

• Fluent in French and English for effective communication

Utilize your attention to detail and customer-centric approach to thrive as an Insurance Administrator.
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