Service Advisor Role at McNaught Cadillac

Become a Service Advisor at McNaught Cadillac Buick GMC in Winnipeg, MB, where you'll ensure an outstanding customer experience. This full-time position is rooted in automotive service and customer relations.

McNaught Cadillac Buick GMC is in search of an experienced Service Advisor who thrives in customer-centric settings. With at least two years of experience in a dealership environment, you will manage service inquiries, prepare orders, and directly engage with our clients. Your organizational skills will play a vital role in streamlining the service process.

Key Responsibilities:

• Estimate repair costs and service time accurately

• Greet customers and identify their needs

• Answer service inquiries effectively

• Author repair orders with clear vehicle issue descriptions

• Test-drive vehicles for quality assurance post-repair

Requirements:

• 2+ years as a Service Advisor in a dealership

• Automotive industry knowledge is necessary

• Exceptional customer service skills demonstrated

• Strong communication and organizational capabilities

• Ability to maintain composure in challenging situations

Drive exceptional relationships and enhance service quality at McNaught Cadillac.
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