Job Description & How to Apply Below
Transam Carriers runs 120+ trucks out of Concord, Ontario — cross-border LTL and truckload, our own customs desk, our own cross-dock.
Our dispatch runs as several desks:
East Coast LTL and express, East Coast full truckload, western long-haul, Midwest and Chicago short-haul, and city. Each desk is strong on its own. Nobody owns all of them.
That is the job. You would run the entire dispatch floor.
What you would own
Every dispatch desk and the dispatchers on them — coverage, standards, escalation, who is on call
Service performance: on-time pickup and delivery, and the honesty of the ETAs we give customers
How the desks work with each other rather than around each other — today each desk plans its own trucks, and the company pays for that at the seams
Driver experience on the operations side. Dispatch decisions are the biggest single factor in whether a driver stays
The working relationship with sales, safety and the shop, so commitments made are commitments that can be run
What we are looking for
You have managed dispatchers, not only dispatched. We need someone who can take the desk off other people, not add another person to it
Cross-border experience: customs, bonded moves, border timing, and what actually happens when a truck is held
You can hold a standard without burning out the room. Dispatch is a high-turnover seat and we would rather fix that than keep refilling it
Comfortable with systems and data — we run our own TMS and you will have live visibility into every truck
What we offer
A real mandate. This role exists because the floor needs an owner, and you would be it
Direct line to ownership
Modern tooling — live GPS, our own dispatch and tracing systems, and a team that builds what operations actually asks for
Based at our Concord terminal
How we hire
We use an AI phone screen for the first conversation on some roles — you will be told before it starts, and a person makes every hiring decision.
Pay:
Depends on qualification
Canada / US cross-border lanes.
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