Director of Supply Chain Operations Job Winnipeg area,Manitoba Canada,Supply Chain/Logistics

DIRECTOR OF SUPPLY CHAIN OPERATIONS

Winnipeg, Manitoba, Canada

Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions.

POSITION SUMMARY

The Director of Ordering and Procurement is responsible for leading the end-to-end supply chain strategy and operations while overseeing the customer quoting process to ensure accurate, timely, and competitive customer quotes. This role combines strategic supply chain management with customer-facing pricing and quoting functions, ensuring alignment between operational capabilities and market demands.

In this role, the Director of Ordering and Procurement is both leader and manager; developing and implementing strategic business directives, integration and change initiatives and holds accountability for the overall success of our quoting and procurement teams across all company locations. The Director is a visible and engaged contributor to organizational efforts in driving a strong company culture, continuing with transparent communication and a clear vision of company wide strategies and initiatives.

The Director actively supports feedback from all levels and brings suggestions to the Leadership Team for tactical and strategic adjustments based on data driven decisions.

WHAT DOES OUR DO?

Supply Chain Leadership

Develop and implement supply chain strategies to optimize efficiency, reduce costs, and support business growth.
Oversee procurement, inventory management, logistics, and distribution to ensure timely delivery and quality standards.
Build and maintain strong relationships with suppliers and vendors; negotiate contracts to secure favorable terms and ensure full participation in available programs to maximize, discounts, rebates, training, and other benefits.
Monitor and analyze supply chain performance using KPIs and data analytics; identify areas for improvement.
Ensure compliance with industry regulations and company policies.
Lead adoption of technology solutions to enhance visibility and operational control.

Customer Quoting Management

Oversee the customer quoting process, ensuring accurate pricing, lead times, and terms based on supply chain capabilities.
Collaborate with Sales, Finance, and Operations teams to develop competitive quotes that align with profitability goals.
Implement tools and processes to streamline quoting and improve turnaround times.
Monitor quote-to-order conversion rates and identify opportunities for improvement.
Ensure pricing strategies reflect current market conditions, cost structures, and customer expectations.

WHAT ARE THE QUALIFICATIONS I

NEED TO HAVE ?

Qualifications:

Bachelor’s degree in Supply Chain Management, Business Administration, or related field.
10+ years of experience in supply chain management, with at least 5 years in a leadership role.
Experience managing customer quoting or pricing functions, Managed Service Provider experience strongly preferred.
Strong negotiation, analytical, and problem-solving skills.
Proficiency in ERP systems and supply chain management software.
Excellent communication and leadership abilities.

Core Competencies:

Strategic thinking and operational execution
Cross-functional collaboration
Data-driven decision-making
Customer-centric mindset
Leadership and team development

WHAT SKILLS DO I NEED TO BE A SUCCESSFULDIRECTOR OF ORDERING AND PROCUREMENT?

Proficiency in the tools used by Managed Service Providers (including Connect Wise, vendor portals, and Power BI).
Deep knowledge of our…