Job specializations:
-
Supply Chain/Logistics
-
Business
Job Description & How to Apply Below
Shape customs brokerage growth at UPS from a remote Canada base through client leadership, bilingual communication, and operational expertise.
This manager provides customs brokerage guidance for geographically aligned accounts and collaborates across teams to execute customer requirements. You will support solution development, contract discussions, service-level agreements, and customer reviews. The work focuses on retaining business, reducing churn, and expanding relationships.
Key Responsibilities:- Support sales and operations across customs brokerage accounts
- Contribute product expertise to negotiations and pricing agreements
- Lead customs brokerage input during customer business reviews
- Review service standards and agree customer service levels
- Share customer service best practices across teams
- Minimum five years in customs operations and business development
- Transportation and logistics industry experience required
- French and English written and spoken proficiency required
- Customs Specialist certification preferred
- Full-time permanent availability across operational days
Bring bilingual customs brokerage leadership and business development experience to UPS customer retention, service standards, and organic growth.
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