Job Description & How to Apply Below
Responsibilities:
Ensure a superior customer experience by addressing concerns promptly, implementing feedback-driven improvements, and fostering trust and loyalty.
Manage day-to-day service operations, including workflow, scheduling, and resource allocation, to ensure efficient, high-quality service delivery.
Recruit, train, mentor, and evaluate service department staff while promoting a positive, collaborative, and goal-oriented work environment.
Prepare and oversee the service department’s budget, track key performance metrics, and drive profitability through effective cost control and revenue opportunities.
Maintain adherence to manufacturer guidelines, warranty policies, and dealership standards, ensuring all work meets safety and quality benchmarks.
Ensure compliance with workplace safety regulations and industry standards while maintaining a clean and organized service environment.
Qualifications:
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