Supervisor, Management, Operations Management

Manitoba Student Aid, Student Access and Success

Advertisement Number: 45643

Salary(s): AO2 $ 64,153.00 - $78,773.00 per year

Closing Date:
October 7, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation.

The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Manitoba Student Aid Program provides needs-based financial assistance to help Manitobans pursue post-secondary education and training opportunities. The program supports students who may otherwise be unable to access higher education due to financial barriers and plays a key role in helping individuals achieve their educational and career goals.

Manitoba Advanced Education and Training is seeking a highly motivated individual to fill a Supervisor position in Winnipeg.

Reporting to the Manager of Operations, the Supervisor is responsible for employee supervision, training, onboarding, and scheduling. The position oversees daily program operations to ensure efficient service delivery, adequate staffing levels, and high-quality client service.

The Supervisor analyzes operational data, identifies opportunities for process improvements, and contributes to the development and implementation of program and policy initiatives. The incumbent provides guidance on policies, procedures, and complex client issues, resolves escalated concerns, and collaborates with internal and external stakeholders to improve program delivery.

The Supervisor provides advice, analysis, and recommendations to senior management to support decision‑making, planning strategies, and processes improvements related to the Manitoba Student Aid Program.

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work‑life balance.

• Defined pension plan
• Life insurance coverage
• Long-Term Disability Plan
• Employer paid health care benefits including health, dental and vision
• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more
• Annual health spending account for eligible employees

AO2 Administrative Officer 2

Regular/full-time

Advanced Education and Training

Manitoba Student Aid, Student Access and Success

Winnipeg MB

Essential:

• Post‑secondary education in Social Sciences, Business Administration, Project Management or a related field; a suitable combination of education and work experience may be considered.
• Leadership experience including supervising, onboarding, training and scheduling a team responsible for providing frontline client services through multiple channels.
• Experience interpreting and explaining complex policies and regulations such as the Student Aid Act.
• Excellent interpersonal skills with the ability to work collaboratively with…