Store Manager, Retail & Store Manager

Company Name:
Adult & Teen Challenge of Central Canada

Position Title:

Store Manager
Department:
Super Thrift

Adult & Teen Challenge of Central Canada (ATCCC) is a Christ-centered, non-profit ministry focused on substance abuse treatment and recovery.

Our mission is to offer a full range of addiction treatment and recovery services with compassion and excellence.

Our vision is to see addiction end, new life begin, and freedom for all through Jesus Christ.

More about the Ministry

Living Our Values

At ATCCC, our faith is expressed through our core values, which guide our interactions with each other and those we serve. We seek individuals who resonate with these values and are committed to upholding them in their daily work:

• Integrity:
  We live our lives in the open, pursuing holiness and consistently speaking the truth in love.
• Servant Leadership:
  We live to be the hands and feet of Jesus and are honoured to serve those in our care.
• Unity:
  We work together as one body, celebrating each other’s unique gifts and taking ownership of the results.
• Faith:
  We believe God for the impossible, trusting that His ways and timing are perfect.

At Adult & Teen Challenge, staffing positions are grounded in the identity of a Bible-based ministry, rooted and founded on the Word of God. We expect each member of our team to actively embrace and participate in the biblical practices that guide our work and mission.

Adult and Teen Challenge Super Thrift is a vital part of the Adult & Teen Challenge organization, dedicated to providing financial support for life-changing programs that help people overcome life-controlling addictions through a faith-based approach. Super Thrift is more than a store, it's a community hub dedicated to supporting individuals on their journey to recovery from addiction. By working at Super Thrift, you will directly contribute to the success of the organization’s mission and be a part of helping to bring freedom within reach for individuals and families overcoming addiction.

This role is responsible for the ownership and day to day management of Super Thrift and will work under the direction of the District Manager. They will be responsible for leading and overseeing supervision for staff, students, and volunteers through all aspects of store operations. The position is responsible for meeting sales and production targets and for the overall store success.

This role will ensure all individuals working and volunteering at Super Thrift are trained and executing work to the best of their abilities while providing excellent customer service and ensuring positive customer relations.

• Managing, leading, mentoring, training, and developing staff, students and volunteers.
• Lead and direct store supervisors and managers.
• Goal setting for all staff and leadership and overall store performance.
• Employee performance management, coaching, and development.
• Completion and presentation of employee performance appraisals.
• Managing daily staff levels and move staff around as required to support operations.

• Recruiting, hiring, and staffing all positions within the store.
• Staff and volunteer scheduling and attendance management.
• Ensure excellence in retail store functions, including opening and closing procedures, cash handling, product flow, security, and overall cleanliness.
• Support loss prevention efforts, including being the point person for store security.
• Ordering and maintenance of required products and supplies.
• Ensuring merchandising standards are met.
• Manage rag out and write off process.

• Ensure positive customer relations while cultivating customer loyalty.
• Ensure all customers, donors, and visitors receive courteous, friendly, and efficient…