Deputy Director, Residential Tenancies Branch

Introduction

The Residential Tenancies Branch requires a leader who can balance operational excellence, legislative accountability, and organizational transformation. While knowledge of administrative tribunals and residential tenancies is an asset, the successful candidate must demonstrate the ability to lead change, solve complex problems, exercise sound judgment, and build high-performing teams in a dynamic and highly regulated environment. Duties:
Reporting to the Director, the Deputy Director of the Residential Tenancies Branch is accountable for the development, coordination, and the delivery of all operational matters, including quality client service, pertaining to residential tenancies in Manitoba under The Residential Tenancies Act, The Life Leases Act and The Condominium Act. The position is also accountable for the provision of effective leadership, oversight and program management to the Managers of Client Services, Adjudication and Mediation, Rent Regulation and Investigation Services.

The position acts as backup to the Director.

Why Work for Manitoba Government?
The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

Financial Security

Attractive salaries

Defined pension plan

Life insurance coverage

Long-Term Disability Plan

Benefit Plan

Employer paid health care benefits including health, dental and vision

Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more

Annual health spending account for eligible employees

Commitment to Health and Wellness

Employee and Family Assistance Program

Paid time-off including sick leave, wellness days and family related leave days

Flexible work arrangements for eligible positions

Generous vacation entitlements, increasing with years of service

Parental, maternity, and adoptive leave options

Professional Growth & Development
We want our employees to thrive and grow and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values
The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Qualifications:

Essential:

Post-secondary education in public administration, management, law, business, or an equivalent combination of education, training, and experience.

Proven ability to lead high-performing teams, influence change, and achieve results through others.

Demonstrated success leading organizational change, modernization initiatives, service transformation, continuous improvement, or other significant organizational improvements in a complex environment.

Demonstrated integrity, sound judgment, and the ability to analyze complex issues, make impartial decisions, and implement practical solutions in dynamic, sensitive, high-pressure, or highly scrutinized environments.

Significant experience interpreting and applying legislation, regulations, policies, or governance frameworks to support operational and strategic decision-making.

Experience leading complex operations and establishing operational priorities, performance expectations, and continuous improvement initiatives that achieve measurable results.

Demonstrated success building and maintaining effective relationships with diverse stakeholders, often with competing interests.

Strong political acumen, including the ability to exercise tact, diplomacy, and discretion when dealing with sensitive or contentious matters.

Excellent verbal communication skills, including the ability to communicate complex information to a variety of audiences.

Excellent written…