Patient Programs Program Manager

Lead patient programs remotely across Canada using project management and performance analytics skills for Sentrex Health Solutions. Work full time during standard Eastern Time business hours.
Reporting to the Director of Patient Programs, you will manage, plan, and implement specific programs or portfolios. The role combines client management, case management, people skills, and reimbursement expertise. You will support pharmaceutical manufacturers, physicians, and patients through integrated patient support programs.

Key Responsibilities:

Design and implement programs according to sponsor strategic direction
Manage program performance across reimbursement and patient coordination services
Oversee stakeholder escalations, client communications, and case escalations
Develop reporting, program documentation, SOPs, flows, and charts
Monitor case managers, staffing needs, training, and quality activities
Requirements:
University degree in an applicable field
One to three years of Program Management experience
Minimum two years of People Management experience
Expertise in reimbursement and patient assistance programs
Strong project management, analytical, leadership, and client skills
Bring program management, reimbursement, analytics, and leadership expertise to Sentrex Health Solutions’ patient programs team.