Parts Associate

Posted Monday, January 26, 2026 at 5:00 AM

Founded in 1960, Liftow is North America's largest Toyota forklift dealership. As Toyota is the world's leading forklift brand, our mission at Liftow is to provide exceptional material handling equipment, products, training, and customer service to our clients. With a deep commitment to our core values, Liftow proudly operates full-service branches across Ontario, Quebec, New Brunswick, Nova Scotia, Newfoundland and Labrador, and Prince Edward Island.

• Employer paid benefits such as: medical insurance, dental, vision, life insurance and more. You only pay for Disability plans.
• Paid Sick Days
• RRSP Match
• Extensive hands-on Training program

The Parts Associate assists with the day to day functions of the Parts department by filling parts orders for direct customers and Technicians.

This position description is intended to capture the core responsibilities specific job tasks may vary slightly from branch to branch based on the organization structure and business needs of the area.

• Answers incoming calls for parts orders or questions
• Assist customers at the parts counter
• Identifies required part(s) needed by customer and process the order
• Ship parts orders to customers
• Receive incoming deliveries, inspect parts and enter in computer for inventory purposes
• Assist with reviewing Trin Docs for quotes to be prepared, parts to be billed and parts to be replenished in truck stock
• Assist with parts quotes as required
• Issues parts as requested by Technicians

Education &

Work Experience:

High school completion or equivalent experience and up to 2 - 5 years’ work experience. General knowledge of standard material handling parts and accessories is an asset.

• Planning and organizing skills
• Proficient with MS Excel
• Ability to handle multiple tasks, process large volumes, work well under pressure
• Customer service oriented and a team player
• Maintain accurate records
• Establish cooperative-working relationships with those contacted in the course of work.

The Parts Associate mainly works in an office setting, with periods of extended sitting.

Physical demands:
Ability to lift 25 lbs. Load/unload boxes and pack up parts.

Liftow is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.