Senior Customer Marketing Specialist

Why consider this job opportunity:

• Salary up to $128,500 CAD
• Opportunity for career advancement and growth within the organization
• Flexible time off with ample learning and development opportunities
• Comprehensive health and wellness benefits, including company‑paid medical, dental, and vision
• Parental leave and support, including adoption reimbursement and maternity support
• Supportive and inclusive work environment that celebrates individuality

• Develop and execute customer marketing strategies that enhance engagement, retention, and product adoption
• Create and manage customer communication campaigns across multiple channels, including email and social media
• Monitor and analyze customer engagement data to optimize communication strategies
• Collaborate with cross‑functional teams to ensure all communications align with customer needs
• Lead the development of educational content and engagement programs to maximize software adoption

• 5+ years of experience in customer marketing, communications, or customer engagement
• Bachelor’s degree in Marketing, Communications, or a related field
• Strong project management skills with the ability to manage multiple campaigns
• Proven experience working with marketing automation platforms and CRM systems (e.g., Hub Spot, Marketo, Salesforce)
• Excellent writing and content development skills, with the ability to craft compelling customer communications

• B2B SaaS experience preferred
• Familiarity with data segmentation and database management
• Ability to manage time‑sensitive, critical communications with accuracy and professionalism

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.