Lead Community Marketing at Glean

Enhance customer experiences as Glean's Lead Community Marketing expert. This role focuses on nurturing the Gleaniverse and converting users into active advocates for our AI solutions.

Glean is on the lookout for a seasoned candidate to spearhead community engagement strategies within the Gleaniverse. This role demands an in-depth understanding of community management, and B2B SaaS customer relations. You'll orchestrate programs that strengthen customer connections and facilitate peer learning, driving product utilization and loyalty.

Key Responsibilities:

• Own and manage community engagement activities in Gleaniverse

• Implement programs to improve customer knowledge and use cases

• Work with Product and Marketing to communicate updates

• Create community guidelines and toolkits for internal use

• Analyze community metrics to evaluate and enhance impact

Requirements:

• 8+ years in community management or similar roles

• Skilled in program design and execution, with measurable results

• Strong communication skills tailored for varied audiences

• Detail-oriented with excellent project management abilities

• Experience with analytics tools and passion for AI

Join Glean in making AIaccessible and engaging for every customer!
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