Sr Marketing Manager; Customer

See what you can do with Prophix

At Prophix, we’re building the platform that helps finance teams stop managing spreadsheets and start driving strategy. Prophix One™ brings planning, reporting, consolidation, and automation together in a single place, and we are expanding its AI capabilities faster than ever. If you want to work on a product that genuinely changes how finance teams operate, and do it alongside people who care about getting it right, this is where you want to be.

We’re headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia. Trusted by more than 3,000 finance teams across 100+ countries, Prophix One™ is built for organisations that want to plan smarter and move faster.

The Senior Marketing Manager at Prophix will own cross-sell campaigns, product adoption campaigns and messaging. You will be responsible for developing targeted ABM programs that drive engagement, cross-sell opportunities, and pipeline acceleration – working closely with sales, product, and customer success to align marketing efforts with customer needs while leveraging data, AI, and automation to scale personalized engagement.

• Build and execute targeted ABM campaigns that identify and convert cross-sell opportunities across our global customer base
• Partner with sales, customer success and product marketing to define segmentation, intent triggers, and messaging for cross-sell motions
• Use AI to personalize engagement, predict expansion signals, and scale campaign execution
• Own the revenue and cross-sell pipeline. Measure, monitor and drive campaign improvement. Track and report on pipeline impact influenced by marketing programs
• Drive product adoption through targeted campaigns
• Own the creative direction of customer campaigns, proactively pitching bold ideas and testing new formats, channels, and messaging angles

We hire for potential as much as experience. If this role excites you but you don’t check every box, we still want to hear from you. At Prophix, people who ask good questions, adapt quickly, and bring a fresh perspective often make the biggest impact.

• 5+ years of marketing experience, with 3+ years in customer marketing, lifecycle or customer cross-sell focused role
• Demonstrated experience owning cross-sell or upsell programs with measurable revenue outcomes
• Strong understanding of customer lifecycle strategy and automation tools (Eloqua, Hub Spot, Marketo, Qualified)
• Ability to use data to segment audiences, identify expansion signals, and personalize ABM campaigns at scale
• Strong written communication skills. You can write messaging that resonates with customers, not just prospect
• Must be legally entitled to work in the country where this role is located
• Comfortable using AI tools responsibly to support tasks such as research, drafting, and data review
• Able to learn new tools and adapt as technology and workflows evolve.
• Curious, open to new approaches, and motivated to continuously improve.
• Collaborative mindset when working across teams and with AI supported tooling.

• 30 days:
  You know our platform, our customers, and how your team operates. You’ve completed onboarding and are contributing to live work.
• 90 days:
  You’re working independently, owning deliverables end to end, and building relationships across functions and regions.
• 6 months:
  Your fingerprints are on something real. You’ve improved a process, shipped something meaningful, or earned a seat at the table on a decision that matters.

Prophix is headquartered in the GTA, so joining our team puts you close to where decisions are made, strategy is set, and careers are built. You’ll collaborate across North America, Europe, and Australia, developing breadth you simply can’t get at a single market company. Our people move across functions, work directly with customers in different industries, and take on meaningful challenges early.

We’re a company that competes on talent. That means we invest in the people who show up curious, move fast, and want to leave things better than they found them. Our…