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Job Description & How to Apply Below
You will work inside our internal systems and tools to prepare, adapt, and quality-check content and related operational materials. This is not a traditional administrative role. It is a hands-on content operations role for someone who can write clearly, follow processes carefully, and use digital tools to maintain steady output.
You will support both self-service and enterprise capacity work streams. Your work helps the production engine stay reliable so client-facing teams can deliver a consistent experience.
This position is ideal for someone who likes clear ownership of assigned work, pays attention to detail in written materials, and performs well in a structured remote environment with measurable daily output.
Essential duties:
Prepare, update, and quality-check content and operational materials using internal systems and tools.
Execute assigned content operations tasks with accuracy and consistency according to established processes.
Support client-facing teams by preparing materials, tracking status, and resolving routine content-related issues.
Maintain organized records of completed content work and flag process gaps for improvement.
Follow established content and production processes and timelines to support reliable output.
Essential requirements:
Demonstrated ability to handle content and digital processes accurately and efficiently.
Strong written communication skills with the ability to produce clear, accurate output under volume.
Demonstrated reliability and ability to sustain a high-volume workload in a remote environment.
Ability to maintain accurate records and follow established processes.
Holds a valid Dex Professional Specialist Certification (DEX-PSP) in the Arts, Media & Creative Production domain.
Preferred qualifications:
Prior experience in content operations, production support, or agency environments.
Experience working in a fully remote role with clear daily output expectations.
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Position Requirements
10+ Years
work experience
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