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Global QA Manager: Lead Training & Quality Excellence

Job in Winnipeg, Manitoba, A3C, Canada
Listing for: IntouchCX
Apprenticeship/Internship position
Listed on 2026-02-02
Job specializations:
  • Quality Assurance - QA/QC
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A customer experience management company in Winnipeg is seeking a Quality Assurance Manager to lead quality assurance initiatives. This role requires over 3 years of leadership experience in customer service and a strong ability to develop training programs. Responsibilities include coaching staff, conducting audits, and ensuring metrics are met. The ideal candidate will have excellent communication and organizational skills and a passion for fostering an inclusive environment.
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