Maintenance Quality Assurance Manager

Maintenance Quality Assurance Manager Position:

Job Summary:

The Maintenance Quality Assurance Manager is responsible to ensure the maintenance quality assurance program described in the Maintenance Policy Manual and any documents incorporated by reference are compliant with the Canadian Aviation Regulation. This role is critical to ensuring compliance with maintenance regulations, promoting continuous improvement, and maintaining the highest standards of safety and performance.

Qualifications and Requirements:

Minimum:
Completion of Grade 12 (High School Diploma)

Preferred:
Post-secondary education in Aircraft Maintenance, aviation, quality assurance, or a related field

2 years experience in Quality Assurance/Data Control, Records Audit

Strong understanding of Aircraft Maintenance Regulations and compliance standards

Excellent communication, leadership, and problem-solving skills

Ability to interpret technical manuals and apply regulatory standards

Proficient in Microsoft Office Suite

Capable of managing multiple priorities in a fast-paced environment

A collaborative team player with a positive attitude and strong work ethic

Willingness to travel as required

Must be able to obtain and maintain applicable transportation Security clearances

Legally eligible to work in Canada

Current Criminal Record Check and Adult Abuse Registry

Indigenous Awareness and/or Cultural Diversity training considered an asset

Responsibilities and Accountabilities:

Assisting in Managing the Quality Assurance system as described in the Maintenance Policy Manual and Documents Incorporated by Reference

Ensuring the requirements of the Canadian Aviation Regulations and the Maintenance Policy Manual are complied with through the Quality Audit process

Reporting audit results to QA Manager

Identifying, initiating, recommending, or providing solutions to quality problems through designated channels

Verifying the effectiveness of corrective actions taken as a result of an audit

Retaining and safeguarding audit documents, submitting audit documents as required, ensuring confidentiality and treating privileged information with discretion

Supporting the Quality Assurance Manager

Appointing staff or external agencies to perform quality assurance duties

Ensuring the amendment, maintenance and distribution of all manuals required by the Quality Assurance System

Performing base audits and supplier audits as required

Participating in assessment of AD's, SB's and Technical Bulletins as required

Assisting in Ensuring the requirements of Workplace Safety and Health regulations are complied with by the company and staff

Performing special assignments

Other duties assigned

Working Conditions:

Primarily office-based with regular visits to operational and clinical sites. May include time spent in aviation facilities or subbases to conduct audits and evaluations

Schedule:

8 hours per day - Monday to Friday (7:30 am to 4:00 pm) (Available evening/Weekend if required)

Frequent travel is required to various locations for internal and external audits, inspections, and quality assurance activities

Tools & Equipment:
Daily use of desktop or laptop computers, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for audit reports, data analysis, and presentations

Physical Demands:
May involve prolonged periods of sitting, computer use, and occasional standing or walking during site visits. Must be able to carry audit materials and documentation

Collaboration:

Regular interaction with medical personnel, flight operations teams, and regulatory bodies. Strong communication and interpersonal skills are vital

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