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Quality Assurance Supervisor - Afternoon Shift

Job in Winnipeg, Manitoba, A3C, Canada
Listing for: New Flyer
Full Time position
Listed on 2026-07-21
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, Production QC/QA, Quality Engineering
Job Description & How to Apply Below
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at

POSTION SUMMARY
The Quality Supervisor is responsible for leading and overseeing Quality Control and Assurance activities and Quality Inspectors. This role will promote quality-at-source, lead containment actions, guide production cells in corrective & preventive actions, and support Winnipeg vehicle production plant. The role also drives continuous improvement through the development, implementation, and enhancement of Standard Operating Procedures (SOPs), Work Instructions (WIs), and Standard Work.

WHY JOIN US

Be a part of a team leading the world’s electrification of mass mobility

Competitive wages and comprehensive benefit package with immediate benefit eligibility

Paid holidays and vacation

Passionate about creating a better product, a better workplace, and a better world

Inclusive workplace culture that values and empowers team members.

On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)

Advancement opportunities within our family of companies

WHAT WILL YOU DO

Provide leadership and guidance to all QA frontline staff, including appropriate training.

Maintain awareness of current quality issues, containment activities, and improvement initiatives; communicate status updates during production meetings.

Pursue open actions and promote systems-thinking with all QA inspectors.

Perform situational analysis for the appropriate deployment of staff or assignment of tasks.

Coordinate communication between internal customers, inspectors and internal suppliers within New Flyer.

Support ISO 9001 and process improvement initiatives.

Identify and resolve quality related concerns on a timely basis.

Liaison with production personnel to resolve quality or conformance problems, design changes, shop floor instructions and other related issues.

Identify shortcomings in operations and document for improvement through C&CAR process.

Oversee and maintain the NCP reject report process and related outputs.

Monitor scrap, rework and vendor returns.

Oversee vehicle final delivery process; ensure proper information is flowing from field service to address all open demands.

Provide product data and support to field staff and to external customer.

Provide matrix of QA performance for continuous improvement initiatives.

Monitor inspection processes for conformance to company policies and procedures.

Support and verify production self-inspection processes to ensure effectiveness and compliance.

Ensure the effective administration and follow-up of ISO-required quality processes, including measuring instrument calibration, containment, cause & corrective action report, field service action reports response, supplier corrective action requests, inter-plant problem reports, quality control and quality assurance records.

Support production requirements by working afternoon shifts (12:00 p.m. – 8:30 p.m.), with flexibility to work alternate shifts and overtime, including Saturdays, as required.

WHAT YOU NEED TO BE SUCCESSFUL

Post-secondary diploma or associate degree in fundamentals of manufacturing/production or quality assurance (or)

Post-secondary skilled trade license in industrial / mechanical / electrical or related fields.

ASQ CQIA or equivalent certificate in QC / QA / QI / QM

7 - 10+ years of experience in complex manufacturing environments with a focus on quality control, audits, assurance, root cause investigations and preventive actions.

3 - 5+ years of experience in a quality inspection staff management position.

2+ years of experience in interpreting CMM inspection outputs, interpreting FPI / X-ray / Mag-particle / other NDI outputs.

Proficient in the use of precision measurement and inspection equipment, including calipers, verniers, micrometers, coordinate measuring machines (CMMs), optical scopes, torque tools, and non-destructive…
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