Specialist, Quality Assurance; Investigations

Position: Specialist, Quality Assurance (Investigations)
Date:
Oct 19, 2026

Driven by abold pursuit of science and fueled byan unwavering commitment to patients, Sun Pharma is a leading global pharmaceutical company, providing high-quality medicines trusted by healthcare professionals and patients.

As part of our mission to Reach People and Touch Lives, we deliver

Innovative Medicines, Generics and Consumer Healthcare products that improve the lives of millions of people. With a broadly diversified portfolio of products that span multiple therapeutic areas, weimprove access to effective, affordable treatments that promote better health and well-being.

Reaching People. Touching Lives.

Job purpose
Specialist, Quality (Investigations) is responsible for ensuring products are manufactured, inspected, tested and packaged according to GMP and Company requirements. This is done on a day-by-day basis by the ensuring deviations investigations are managed in compliance with Sun Pharma Global Quality Standards, GSOPs, SOPs and Regulatory requirements through the identification of the root cause, assessment of the associated risks and establishment of the effective CAPAs.

Duties and responsibilities

Ensure identification of the root cause of the issue and execute risk assessments based on the findings of the investigation

Ensures that all activities related to the recognition, investigation and resolution of non-conformities are performed in a timely manner and in compliance with the company and regulatory requirements

Obtain and maintain current Lead Investigator and Approver certification status as per the Certification Program requirements

Ensure appointment of the Subject Matter Experts (SMEs) from relevant areas and their participation in the investigation’s execution and Board discussions

Support all activities associated with Investigator and Approver Certification Program

Manage Track Wise access and system training of the site personnel involved in the investigations based on their training and certification status

Ensure assessment of the CAPAs effectiveness and timely execution of all the associated actions

Identify relevant regulatory requirements for non-conformance investigations and ensure their implementation in the facility

Work with other departments to proactively build quality into the processes and systems

Develops or assists with Change Controls and SOP's as required

Participate in Internal, Customer and Regulatory Audits

Other duties as assigned

Additional responsibility (Only applicable to customer facing roles)
Report any adverse event received from customers for company products to the pharmacovigilance department / Drug Safety on the same day or within 1 business day

Qualifications

Bachelor's Degree in Science, or related discipline

Minimum 1 Year experience in a Quality Assurance, Quality Control or Manufacturing experience role within the pharmaceutical industry preferably in handling non-conformance investigations.

Good working knowledge of pharmaceutical Quality Systems.

Experience in coordinating team activities

Experience in dealing directly with Regulatory Agency officials (Health Canada and FDA)

Knowledge of pharmaceutical standards, transfer guidelines, validation requirements

Strong focus on flexibility, ability to multi-task, attention to detail, excellent organizational skills, good follow-up, excellent communication and writing skills

Experience in Quality electronic systems such as Trackwise, Learning Management System (LMS), Electronic Documentation Management System (EDMS), and SAP is an asset

Working conditions

Non-routine and complex problems

Dealing interdepartmentally/across sites to attempt to obtain facts in a rapidly changing atmosphere

Ability to work under stressful conditions and prioritize workload

Numerous and varied responsibilities demanding attention and detail

Physical requirements

Office based role

Regular hours are 8:00am to 4:30pm with extended hours as required to resolve urgent issues

This posting is for an existing vacancy.

The presently-anticipated base compensation pay range for this position is $63,500 to $79,500. Actual base compensation may vary based on a number of factors, including but not limited to geographical location and experience. In addition, this position is part of the Annual Performance Bonus Plan. Employees are eligible to participate in Company employee benefit programs which include medical, dental and vision coverage;

life insurance; RRSP savings plan; and the employee assistance program. Employees also receive various paid time off…