Retail Key Holder at Estée Lauder

Elevate customer service standards as a Retail Key Holder at Estée Lauder. Use your coaching skills and cash handling expertise to support store operations and achieve sales targets.

Estée Lauder is seeking an enthusiastic Key Holder to assist the Store Manager and Assistant Manager. You will lead the sales team by example, focusing on personalized customer interactions and essential store functions. This role is excellent for someone with retail experience ready to take on their first supervisory role in prestige beauty.

Key Responsibilities:

• Support daily store operations for efficient performance

• Coach sales team to attain customer service targets

• Conduct cash reconciliation at the start and end of shifts

• Open and close the store as per the rota

• Maintain excellent store presentation and customer service

Requirements:

• Proven retail experience, ideally in cosmetics

• Strong customer service skills and personalized approach

• Familiarity with cash management and retail operations

• Previous mentoring or supervisory experience preferred

• Ability to work flexible retail hours

Embrace this opportunity to lead a team, optimize store operations, and advance your career in retail.
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