Winnipeg Customer Experience Associate

Position: Winnipeg Customer Experience Associate Role
Step into a fulfilling role at Canada Gold as a Customer Experience Associate (Precious Metals Analyst) in Winnipeg. This full-time position blends customer interaction with comprehensive training in the precious metals market.
As a customer-facing associate, you will guide clients through the process of buying or selling precious metals while providing exceptional service. Full training ensures you feel confident in evaluating jewelry and maintaining a professional store environment. This role emphasizes interpersonal skills, meticulous attention to detail, and team collaboration.

Key Responsibilities:

• Deliver exceptional customer service in-person and on phone

• Evaluate jewelry and precious metals using company tools

• Educate clients about products and transparent pricing

• Support the store's organization and cleanliness

• Assist in day-to-day operations to boost team success
Requirements:

• Minimum 1 year of customer service experience

• Strong communication and interpersonal skills

• Detail-oriented with solid problem-solving capabilities

• Proficiency in basic math and computer systems

• Motivated with a desire to learn and advance
Engage in a rewarding career at Canada Gold, where your customer service skills can shine.
#J-18808-Ljbffr