Retail Customer Service Representative

The Brick is actively seeking a Customer Service Associate to join our service team. In this role you will report to the Operations Manager and work in one of our retail locations, focusing on providing exceptional customer care.

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Perform other duties as assigned

• Strong customer service focus
• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

• Competitive remuneration package commensurate with experience
• Career progression potential with ongoing personal and professional development
• Employee discounts
• Dynamic environment to showcase leadership talents

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to