Customer-Focused Service Team Member
Job in
Winnipeg, Manitoba, A3C, Canada
Listed on 2026-06-18
Listing for:
Michaels INC
Full Time
position Listed on 2026-06-18
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
As a Service Team Member at Michaels, you will be pivotal in assisting customers with product location and providing solutions. You’ll also help facilitate independent processes like Buy Online Pickup in Store (BOPIS) and manage merchandise recovery tasks.
Your role involves adhering to company standards while promoting the Rewards program to enhance customer loyalty.
Key Responsibilities:
• Assist customers in locating products and offering solutions
• Provide a fast and friendly checkout experience
• Educate customers on Rewards program benefits
• Participate in merchandise recovery and store maintenance
• Support Omni channel processes like BOPIS and SFS
Requirements:
• Previous retail or customer service experience preferred
• Ability to stand for long periods and lift heavy items
• Strong interpersonal skills and positive demeanor
• Capable of performing tasks involving physical movement
• Flexible with work hours including nights and weekends
Bring your dedication to customer service and help create a great shopping experience at Michaels.
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