Customer Service Team Member

Join the Michaels team in Winnipeg-Polo Park as a Customer Service Team Member. Deliver exceptional service by assisting shoppers and ensuring a quick, friendly checkout experience.

At Michaels, the Customer Service Team Member plays a crucial role in providing support and solutions to customers in a retail environment. Your responsibilities will include cashiering, merchandise recovery, and helping customers navigate the store effectively. You will engage them in our Rewards program while maintaining productivity standards and a positive atmosphere.

Key Responsibilities:

• Help customers find products and provide solutions

• Ensure fast, friendly, and accurate checkout experiences

• Educate customers about the Voice of Customer survey

• Assist with Omni channel processes like BOPIS

• Participate in stocking and planogram processes

Requirements:

• Retail or customer service experience preferred

• Ability to stand for long periods

• Capable of lifting heavy boxes

• Willingness to engage positively with customers

• Flexible schedule for various shifts

Embrace the opportunity to enhance customer experiences while contributing to a welcoming store environment at Michaels.
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