Service and Returns Associate

Position: RONA Full-Time Service and Returns Associate
Elevate customer experiences at RONA in a full-time service and returns associate role. Embrace your passion for customer service and communication as a vital store team member.

This position focuses on creating positive interactions with customers as you manage returns, support cashiers, and complete necessary operational tasks. Your strong communication skills will be key in welcoming customers and ensuring they leave satisfied. Contribute to the efficient management of store operations while adhering to safety and policy guidelines.

Key Responsibilities:

• Greet and assist customers for excellent service

• Facilitate merchandise exchanges and returns

• Balance cash reports after each shift

• Handle rental paperwork and customer follow ups

• Provide needed supplies for cashiers’ tasks

Requirements:

• Strong communication and customer service skills

• Previous cashier or service experience is beneficial

• Understanding of health and safety policies

• Ability to work well in a diverse team

• Passion for serving the community

Harness your customer service talent at RONA and join our dedicated team committed to excellence.
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