DSW: Supervisor

Supervisor (Full-time) – DSW Banner

We are seeking a full-time Supervisor to lead our DSW store. The supervisor reports to the Store Manager and assists in maintaining an inclusive store environment, driving sales, supporting web orders, and managing operational excellence.

• Lead the team to achieve store objectives, including in‑store sales, web orders, and other goals set by the Store Manager.
• Model exceptional customer service, encouraging a shopping experience that promotes customer loyalty.
• Maintain product knowledge and stay aware of industry trends.
• Coach and provide feedback to staff to ensure segment success.
• Foster teamwork, collaboration, and change advocacy within the store and district.
• Maintain open communication with the Store Manager.
• Open and close the store proficiently.

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service skills and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts, including closing shifts and weekends as required.

• 30% discount off regular‑priced merchandise at our stores.
• Full‑time benefits package.
• Paid time off (personal days & vacation for full‑time associates).
• Flexible scheduling.
• Monthly bonus potential and growth opportunities.
• 24/7 support via Employee Assistance Program.
• Unlimited opportunities for training and development.
• Open door policy.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please inform the Human Resources team if you require an accommodation during the recruitment process.

Use of artificial intelligence may be employed to support the recruitment process, but the final hiring decision will be made by hiring managers.