Store Manager, Retail & Store Manager

Carter’s Inc. is a leading retailer of apparel for babies and young children, offering brands such as Carter’s, Osh Kosh B’gosh, Skip
* Hop, and Little Planet.

As a Store Manager, you and the team you lead will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing them to our baby essentials, and helping prepare them for life’s milestones.

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Coach teams to reach their potential, to become brand and product experts, and to own their careers.
• Foster a positive, safe, and inclusive work environment that promotes collaboration and recognizes performance to increase employee engagement.
• Grow leaders by providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance on product styles, features, and benefits.
• Execute the company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience, ensuring teams are trained on the tools available.
• Build customer loyalty through company-sponsored programs.
• Reduce loss through consistent customer service, education, and operational controls.

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma.

• Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

• Schedules that fit your life, maintaining work‑life balance.
• Health benefits, mental health benefits, and a 30% discount on our brands.
• Referral bonuses, paid time off, holidays, parental leave, adoption assistance, and charitable matching gifts.
• Professional and personal development programs to help shape your career.
• Opportunities to build skills and grow in your current role and beyond.

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

NOTE:

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Carter’s | Osh Kosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.