Retail Team Lead at Roots

Elevate your retail career with Roots as a Team Lead, where you can inspire a customer-focused culture. This role combines operational excellence and leadership in a luxury retail environment.

Roots is seeking a skilled Team Lead to act as a vital link between management and sales associates. In this position, you will oversee store operations and guide the team towards exceeding sales goals. Your expertise in customer service and team motivation will create an exceptional shopping experience while enhancing store efficiency.

Key Responsibilities:

• Lead the sales team to exceed performance targets

• Assist management with daily banking and POS operations

• Coach associates on customer service best practices

• Delegate tasks effectively to maximize store workflow

• Resolve customer service issues promptly

Requirements:

• Minimum 1 year in retail apparel environment

• Proven leadership experience in sales

• Strong organizational and problem-solving skills

• Availability for a flexible schedule including weekends

• Passion for delivering outstanding customer experiences

Join Roots to shape our brand's future with your leadership skills and commitment to service excellence.
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