Customer Service Associate

Guide RONA customers with product recommendations and special orders while maintaining a well-stocked, clearly merchandised store. Use communication and selling skills daily.

As a Customer Service Associate, you will assist customers in-store and by telephone. You will prepare special orders, confirm pricing and delivery dates, and support product knowledge. Your work helps customers bring projects to life while contributing to smooth store operations and excellent service.

• Assist customers with product requirements in-store and by telephone
• Prepare special orders and gather customer specifications
• Confirm prices and available delivery dates
• Maintain stock levels, merchandising, and information signage
• Monitor inventory, promotions, and product knowledge

• Effective selling skills and excellent customer service commitment
• Good communication and interpersonal skills
• Some experience in a customer-focused role
• Ability to assess requirements and make recommendations
• Ability to stretch, bend, lift, and carry medium to heavy products

Bring customer service, selling, communication, and inventory skills to the RONA store team while supporting customer projects.