Retail Sales Assistant Manager Lids

Drive sales and exceptional service as a full-time Retail Assistant Store Manager at Lids, located at 555 Sterling Lyon Parkway.

Lids Sports Group brings licensed sports headwear, apparel, and customization to fans through more than 1,300 stores. In this Assistant Store Manager role, you lead and assist selling strategies, deliver customer service, and support store results. You educate associates about Lids membership programs and in-store offers while addressing customer escalations. You also help maintain visual presentation, promotional signage, product recovery, and seasonal merchandise changes.

When the Store Manager is unavailable, you manage staffing, training, employee issues, and daily store responsibilities.

• Execute selling strategies to achieve KPIs and sales targets
• Resolve customer feedback, escalations, and urgent requests
• Educate employees about membership programs and in-store offers
• Maintain visual guidelines, signage, cleanliness, and professional appearance
• Support associate training, scheduling, staffing, and follow-up

• Established ability to produce sales results while minimizing loss
• Clear professional verbal communication and strong interpersonal skills
• Ability to work unsupervised in the store
• Ability to operate computer and mobile point-of-sale systems
• Ability to occasionally climb ladders and work overhead

Use sales leadership, customer expertise, and visual merchandising skills to support Lids customers and store performance in Winnipeg.