Cannabis Retail Educator

Cannabis knowledge and customer service define this Educator role at Tokyo Smoke. Create personalized shopping experiences while achieving sales goals.

Reporting to the Store Manager, the Educator serves as a brand ambassador within recreational cannabis retail. You will ask thoughtful questions, uncover customer intentions, and share product and brand knowledge. The position emphasizes authentic relationships, integrity, personal responsibility, and measurable business results.

• Create intentional experiences through authentic customer relationships
• Educate customers on cannabis products and the brand
• Achieve sales goals and business metrics
• Support inventory management and section ownership
• Follow operational, security, cleanliness, and legislative standards

• One to three years of customer service experience
• Retail experience preferred
• Minimum age nineteen or provincial requirement
• Can Sell certification and criminal background check
• Ability to lift boxes weighing five to thirty pounds

Bring cannabis expertise, thoughtful communication, and customer-focused selling to Tokyo Smoke’s recreational retail experience.