Kiehl’s Store Manager Retail Leadership

Lead Kiehl’s store performance through sales coaching and personalized customer service. This role requires specialty retail management experience and skincare passion.

As Store Manager, you will lead the team toward store business objectives and optimal service. You will manage sales targets, retail KPIs, expenses, and point-of-sale operations. The role includes recruiting, onboarding, scheduling, coaching, and developing Beauty Advisors while maintaining Kiehl’s service and merchandising standards.

• Lead the team toward store business objectives
• Drive individual and collective sales targets through service
• Track retail KPIs and coordinate improvement actions
• Manage controlled expenses, staffing, and store operations
• Recruit, schedule, coach, and develop team members

• Five or more years of specialty retail management experience
• High school diploma; bachelor’s degree preferred
• Success coaching teams to drive sales performance
• Strong written and verbal communication skills
• Flexible schedule including nights, weekends, and holidays

Use retail leadership, sales development, and skincare expertise to deliver Kiehl’s personalized service and store results.