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Job Description & How to Apply Below
Requisition : 404521
Position Number:
Posting End Date: June 12, 2026
City: Winnipeg
Site: St. Boniface Hospital
Department / Unit: Security - SBH
Job Stream: Non-Clinical
Union: CUPE
Anticipated
Start Date:
ASAP
FTE: 0.90
Anticipated
Shift: Days;
Weekends
Work Arrangement: In Person
Daily Hours Worked: 11.63
Annual Base
Hours:
2015
Salary: $36.912, $38.006, $39.132, $40.292, $41.487, $42.716
Note:
The following description provides the responsibilities, qualifications and expectations for the Healthcare Institutional Safety Officer role.
Position Overview
The Healthcare Institutional Safety Officers (ISO) are hospital employees and licensed security guards who are trained to respond, protect and enforce requirements to achieve safe patient care and healthcare work environments, particularly in facilities with high frequency of response to behaviours in acute and forensic mental health units. An ISO enforces bylaws and additional appointed statutes as outlined in the Police Services Act under the Institutional Safety Officer program.
Working cooperatively with healthcare professionals, law enforcement and other stakeholders, ISOs provide a highly skilled collaborative enforcement and patient care model. The ISO is responsible for enforcement, prevention, intervention, and education of applicable legislation within the healthcare facility. ISOs respond to high‑risk situations in sites with documented high frequency violent behaviours. Healthcare ISOs are trained to have the Qualified Persons designation under the Mental Health Act and will be able to maintain safe custody of intoxicated persons under the Intoxicated Persons Detention Act.
Training / Designation
Healthcare ISOs will receive training to the provincially adopted and Manitoba Justice approved training program. Upon initial demonstrated and ongoing competence, they will be designated by the SDO as an ISO under the Police Services Act, as well as a Qualified Person under the Mental Health Act. Ongoing retraining will be provided, and with ongoing demonstrated competence they will maintain their designations.
Personnel Must
Successfully complete the ISO Training Program and maintain their ability with annual retraining.
Be designated as an ISO (Peace Officer status as per Manitoba Police Services Act – Amendment).
Successfully complete intermediate weapons training and ongoing certification as authorized by Manitoba Justice and their employer organization.
Successfully pass the Physical Abilities test.
The training and designation program will be comprised of a testing process, which includes but is not limited to: written test, physical test, job performance and security screening.
Experience
Prior security, law enforcement, military or related experience required.
Minimum 1 year (2080 hours) experience as a Security Patrol Officer, Qualified Persons or equivalent.
Education (Degree/Diploma/Certificate)
Successfully complete the Healthcare Institutional Safety Officer training and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.
Completion of Grade 12 or equivalent.
Special Training
Successfully complete Qualified Persons training and demonstrate competency in order to be designated as per the Mental Health Act. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.
Certification / Licensure / Registration
Valid Class 5 driver’s license.
Qualifications And Skills
Self-motivated including the ability to take due care and responsibility while working alone and unsupervised.
Excellent verbal and written communication skills with a focus on customer service and public relations.
Ability to remain professional in elevated situations and make sound decisions under stressful conditions.
Understanding and competencies regarding Use of Force, Use of Force Continuum and applicable legislation (e.g., Criminal Code of Canada, Trespass Act) as it relates to restraining…
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