Service Delivery Coordinator

Position: Service Delivery Coordinator at West Egg Security
Elevate your career with West Egg Security as a Service Delivery Coordinator. This role focuses on managing security staff and ensuring excellent service delivery across multiple sites.

West Egg Security seeks a Service Delivery Coordinator to enhance operations across varied client locations. You will serve as the primary liaison between clients, security personnel, and management. This position requires strong organizational skills and a commitment to client satisfaction through effective coordination and oversight.

Key Responsibilities:

• Act as the main point of contact for clients and security staff

• Coordinate daily deployment and scheduling of personnel

• Monitor service delivery against SLAs and contractual obligations

• Conduct site inspections for compliance with standards

• Generate reports on incidents and operational performance

Requirements:

• 2+ years of experience in security operations or coordination

• Strong communication skills for client interactions

• Proficiency in security management software like Track Tik

• Valid provincial Security Guard License needed

• Leadership skills for training and managing security staff

Drive operational excellence in security service with West Egg Security as your employer.
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