Qualified Person - Security Personnel

Position: Qualified Person - Security Personnel 1
Requisition :  410524

Position Number:  , , ,

Posting End Date:  Open Until Filled

City:  Winnipeg

Employer:

Shared Health

Site:  Health Sciences Centre

Department / Unit:  Patrol Security Services

Job Stream:  Non-Clinical

Union:  CUPE

Anticipated

Start Date:

09/25/2026

FTE:  1.00

Anticipated

Shift:  Days;

Nights;

Weekends

Work Arrangement:  In Person

Daily Hours Worked:  12.00

Annual Base

Hours:

2080

Salary:  $23.593 , $24.361 , $25.176 , $26.014 , $26.886 , $27.782 , $28.330

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview
The Qualified Persons Security Personnel (QPSP) are hospital employees and licensed security guards, who are specifically trained to support a safe and secure healthcare environment, particularly emergency departments/urgent care centers, which are specifically staffed to provide mental health care services. A QPSP will receive site provided specific training to enable them to protect vulnerable mental health patients and the care team with skills for event de-escalation, securing and protecting patients.

QPSPs can receive custody of individuals awaiting an involuntary medical examination or psychiatric assessment who have been escorted to the facility by police, typically under a Form
3. Once level of supervision and safety criteria is met, police may be released to perform duties in the community.

Training / Designation
QPSPs will receive training to the provincially adopted, and Manitoba Health approved training program for QPSPs. Upon initial demonstrated and ongoing competence, they will be designated by the SDO as a Qualified Person under the Mental Health Act. Ongoing re-training will be provided by the SDO, and with ongoing demonstrated competence they will maintain their designation.

Training / Designation Requirements

Successfully complete the QPSP Training Program and maintain their ability with annual retraining.

Violence Prevention Program

Emergency Mental Health First Aid

Use of force and de-escalation

Customer service training

Indigenous and cultural sensitivity training

Be designated as an QPSP (under the Mental Health Act).

Experience

Minimum 1 year (2080 hours) experience as a Security Patrol Officer or equivalent.

Education (Degree/Diploma/Certificate)

Completion of Grade 12 or equivalent.

Post-Secondary education or experience in a related field required.

SPECIAL TRAINING

Successfully complete Qualified Persons training and demonstrate competency in order to be designated as per the Mental Health Act. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.

Certification / Licensure / Registration

Possess and maintain a valid Manitoba Security Guard license.

Valid Class 5 driver’s license.

Qualifications And Skills

Canadian Citizen or Permanent Resident.

Clear Criminal Record, Child Abuse Registry, Vulnerable Sector Checks – maintained regularly throughout the course of employment.

Self-motivated including the ability to take due care and responsibility while working alone and unsupervised.

Excellent verbal and written communication with a focus on customer service and public relations.

Ability to remain professional in elevated situations and make sound decisions under stressful conditions.

Demonstrated understanding and competencies regarding Use of Force, Use of Force Continuum and all applicable legislation (i.e., Criminal Code of Canada, Trespass Act) as it relates to the ability to restrain uncooperative, hostile or violent persons.

Work…