Job Description & How to Apply Below
POSITION
Housing Case Manager
DEPARTMENT
Case Management
REPORT TO
Manager, Case Management
POSITION TYPE
Full-time, Permanent
LOCATION
637 Main Street
HOURS OF WORK
Days (07:30 to 16:00)
ABOUT THE COMPANY
Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community.
Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.
Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.
At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected.
Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.
JOB SUMMARY
The case management team is a key connection to outside organizations and the participants trying to access those services. They work with individuals who access MSP services to identify, develop, implement and assess the self-identified goals of participants. Case managers work from a housing first, harm reduction and trauma informed lens to support people to find and maintain housing and to connect to primary care, income, addictions & mental health supports to break down barriers and advocate for their participants.
Relationship building is the key function of this team.
Referrals into this team come from support staff within MSP or external agencies. They are reviewed by the Program Manager and assigned to a case manager based on the space within a caseload, the acuity of the participant and their immediate needs. Once assigned, the case manager meets regularly with participants within MSP and the community.
KEY RESPONSIBILITIES
General Case Manager Duties
Provide on-going case management support to assess progress and ensure treatment plan
Develop and coordinate individualized care plans addressing short-term and long-term goals in collaboration with participants, interdisciplinary team members and external partners
Assess an unsheltered person’s needs in terms of moving towards housing, identify in a proactive manner, barriers that restrict and develop strategies that facilitate the participants’ ability to meet identified goals
Create and maintain a professional relationship with community members, including boundary setting
Keep accurate, continuous, legible and signed records including progress notes, checklists, correspondence, journals for individual and collective access in accordance with established protocols pertaining to access to and disclosure of casework files
Work with Involuntary Participants and Participants not capable of consent
Apply ethics of case management in all participant relationships including confidentiality, self-determination, informed consent and caring while taking the power differential into account
Planning process and intervention with participant
Identify and provide information and resources to participants including:
Community resources
Rent and income assistance
Mental health resources
Indigenous…
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