Van Outreach Support Worker; FTE Nights

About The Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community.

Since 1972, MSP has been providing a range of services to Winnipeg’s most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Title: Van Outreach Support Worker

Reports To: Manager, Van Outreach

Department: Van Outreach

Position Type: 1.0 FTE, Permanent

Location: 75 Martha Street

Direct Reports: None

Wage: $20.99 - $23.62

Hours of Work: Nights (23:30 to 08:00)

Schedule:

WEEK 1; SUN MON TUE WED THU FRI SAT

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WEEK 2; SUN MON TUE WED THU FRI SAT

N O N N N N O

Main Street Project operates a van outreach program 24/7, 365 days a year. The Van Outreach program travels throughout Winnipeg, seeking out community members who may be at risk in extreme weather. Voluntary transport to MSP’s emergency shelter is offered to community members. MSP offers warm clothing, resources and harm reduction supplies. The Van Outreach Program also follows up with support for individuals living in encampments and conducts wellness checks.

The Van Outreach Support Worker maintains the core values of MSP regarding harm reduction, choice, equity, and diversity and encourages individuals in capacity building. The Integrated Support Worker will work with MSP clients in a manner that encourages self‑awareness, self‑worth, increased independence, and without judgment. During winter, MSP operates an additional van to ensure folks who are houseless have additional outreach and support throughout the extreme weather conditions.

These term positions will focus on supporting this initiative.

• Ensure that community members’ immediate needs are met through the provision of food, shelter, clothing, harm reduction, and personal hygiene supplies
• Assist participants in planning, problem‑solving, and addressing immediate needs
• Drive and operate MSP’s Outreach Vans
• Provide transport to community members as required
• Respond to emergency situations, assessing, intervening, and documenting critical incidents
• Monitor the physical safety of clients to ensure the client receives medical attention for physical injuries, either through on‑site basic First Aid, transportation to the hospital, or request for a non‑emergency ambulance (depending on severity)
• Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.
• Visit new encampment structures, or areas being used as shelter. Monitor, locate, and identify individuals that may need support in accessing services.
• Assist unsheltered community members to reach safety in the event of an emergency weather conditions or health emergencies
• Ensure participants are informed of internal and external resources, services, and programs and if needed, advocate for clients to access services
• Maintain accurate and confidential electronic and file records
• Collect and submit agency‑required statistics on time and with accuracy

• Relevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Experience working in an outreach capacity is considered an asset.
• Post secondary education in the field of addictions and mental health is considered an asset.
• Ability to work with a client‑centred care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day‑to‑day support of clients
• Knowledge of the effects of poverty and the determinants to health
• Ability to work collaboratively in a multi‑disciplinary team
• Knowledge in the addiction and…