CW-Case Worker

JOB POSTING #2026-CW11 – CASE WORKER – Full Time, Permanent

Agency: Life’s Journey Inc.

Posted: June 18 2026

Closing Date: June 25, 2026

Wage: $22.61 – $26.48 Hourly (Based on qualifications.)

Hours Worked: Tuesday-Saturday: 8:30am - 4:30pm (Hours subject to change due to programming needs)

Location: 125 Higgins (Winnipeg, MB)

The Case Worker is responsible for providing services to the program participants through the following activities: providing direct support to individuals, contributing to the service planning process, completing follow‑up, and tracking implementation related to the service plan, which includes communication with both the Clinical Case Manager and Support Mentors, contributing to the clear understanding of goals and clarification of questions and concerns related to programming.

As part of a team, Case Workers provide respectful, holistic, supportive assistance to individuals within the program model and agency values, taking a positive, strength‑based, conflict‑prevention approach. In cooperation with the Clinical Case Manager, the service team, and others to achieve the above responsibility, the Case Worker provides backup coverage for other staff (e.g. Assistant Coordinators). Other duties include maintaining a positive focused relationship with the participant, supporting residential placements (residential programs), identifying programming needs to the Program Coordinator, and providing leadership and guidance to resources internally or externally.

With Clinical Case Managers, Case Workers may prepare, maintain and provide required internal reports, files, and records, submitting such reports as required, which may include overseeing individual participants’ record keeping. The Case Worker also works cooperatively and collaboratively, and liaises effectively with other programs, staff, external agencies, community groups, and businesses.

• High work standards: work ethic, task completion, consistency, follow‑up, accuracy/attention to detail, time management
• Personal Management
  
  Skills:
  
  accountability, self‑management, stress tolerance, adaptability/flexibility, creativity, initiative, working in teams or independently, problem solving
• Personal Development
  
  Skills:
  
  ability, openness, willingness to learn, receives feedback and seeks collaborative opportunities
• Professional
  
  Skills:
  
  interpersonal and communication skills, influencing, collaboration and the ability to establish effective relationships/trust with others, within professional boundaries
• Mentoring
  
  Skills:
  
  coaching, patience, influencing and modeling professional behaviour

Program Manager

• Two years of experience supporting people in the community, in an outreach capacity.
• Experience supporting people to maintain community housing.
• Experience supporting youth, youth wellness, and cultural programming.
• Knowledge of Winnipeg community resources and referral processes, including social housing programs, supporting youth, and youth wellness and cultural programming an asset.
• FASD support role experience.
• Previous experience working closely with individuals with criminal history (Sexual Offences) and who are highly volatile.
• University education in social services or equivalent experience in related roles is an asset.
• A Bachelors’ Degree in a related field and/or previous experience in related social service roles, demonstrated understanding of FASD/neural‑behavioural, intellectual disabilities and issues.
• Optimally, three years experience in a related role and supporting individuals with disabilities, demonstrating empathy and developing practical, supportive and effective working relationships.
• Experience in an outreach setting.
• Experience with administration skills including proficiency in Microsoft Office Suites.
• Satisfactory Child and Adult Abuse Registry check, Criminal Record Check (vulnerable sector search) and a satisfactory Driver’s Abstract and license.
• Certification of First Aid Level 1 – Emergency.
• The ability to attend work regularly as scheduled or requested.
• Demonstrated language, writing, comprehension skills.
• Demonstrate cultural knowledge competence and participate in agency training for development.
• A safe and reliable vehicle and proof of appropriate insurance on vehicle.

• FASD
• Community Living
• Disability Services
• Justice
• EIA and CFS
• Addictions
• Determinants of Health
• Harm Reduction

Respect, Collaboration, Integrity, Effective Communication, Patience and Perseverance, Reasoning and Decision Making

Life’s Journey strives towards a workforce that has fair representation of the community that we serve.