Drop In Support Staff MB
Job in
Winnipeg, Manitoba, A3C, Canada
Listed on 2026-08-31
Listing for:
Kaizen Lab Inc.
Full Time
position Listed on 2026-08-31
Job specializations:
-
Social Work
Community Health, Community Support Services, Crisis Counselor, Mental Health -
Non-Profit & Social Impact
Community Health, Mental Health
Job Description & How to Apply Below
Siloam Mission is a Christian-based non‑profit service organization for Manitobans who have experienced homelessness and who struggle with mental health issues, physical and cognitive disabilities, addictions, or trauma. Founded in 1987, the mission provides emergency shelter, meals and clothing, supportive housing, and a variety of healing, support, and recovery services to help people transform their own lives and reach their full potential.
What matters to you?
Being in a work culture that operates out of their core values of HEART (holistic, equity, altruism, relationships, and truth and reconciliation) - embracing diversity, promoting equality and inclusion.
JOB SUMMARY
This position will provide direct support to community members using trauma informed and culturally safe practices.
KEY DUTIES & RESPONSIBILITIES
Provide direct support to community members accessing Siloam Mission’s Drop-In services (i.e. meals, entrance, clothing, volunteer clean‑ups, mail, etc.).
Incorporate a Housing‑Focused approach and monitor the Behaviour Based approach.
Assist community members with their needs.
Respond to emergency situations that occur in the Drop‑In.
Support the team in the daily clean‑ups in the drop‑in area.
Prepare and complete incident reports, daily logs and other required documents and reports.
Provide orientation of the Drop‑In to Volunteers.
Incorporate a Housing‑Focused approach and monitor the Behaviour Based approach.
EDUCATION & EXPERIENCE
Post‑secondary education in relevant social services or an equivalent relevant experience.
1‑2 years of experience working with diverse populations or similar work setting.
KNOWLEDGE/SKILLS/BEHAVIORS
Excellent interpersonal skills and the ability to form relationships.
Capable to work with a diverse staff team and promote inclusion and cultural awareness in the workplace.
Good understanding of colonization and its impact on Indigenous peoples.
Certificates in NVCI, ASIST, CPR First Aid, Mental Health First Aid; preferred Experience working with HIFIS4, is an asset.
Demonstrated knowledge of Cultural Awareness, Anti‑Oppressive Practice, Trauma Informed best practices.
Knowledge of community resources for homelessness, health, mental health and substance use; and harm reduction.
Knowledge of Housing First Principles and housing resources.
Ability to mitigate and respond to threats to safety and security of staff and community members.
Ability to work within a harm reduction framework.
Ability to communicate appropriate professional boundaries.
Ability to lead a small team of volunteers.
Ability to work in a fast paced, high pressure environment, and strong ability to make quick decisions.
Excellent critical thinking and problemsolving skills.
Excellent written and oral communication skills.
MS office and data entry skills.
RELATIONSHIP
Works closely with Drop‑in Staff, Community Members, Volunteers and various departments of Siloam Mission.
WORKING CONDITION
Hours of Work:
POSITION 1:
Sunday - Thursday, 6:00 am - 2:30 pm
POSITION 2:
Sunday - Thursday, 12:30 - 9:00 pm
POSITION 3:
Wednesday - Sunday, 6:00 am - 2:30 pm
POSITION 4:
Wednesday - Sunday, 12:30 - 9:00 pm
POSITION 5:
Casual
Work requires standing, and walking over extended periods of time.
Periodically lifting of up to 50lbs occasionally.
Hours vary and will be days, evenings and weekends.
Overtime may be offered when necessary.
Hazardous conditions could include potential violent outbursts from community members toward staff or other community members.
WORKPLACE HEALTH & SAFETY
The incumbent contributes to making the organization safe for clients and staff and recognizes the importance of reporting unsafe situations and participating in follow up reviews as a learning opportunity.
Provides a safe environment by ensuring adherences to Workplace Safety and Health, Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures. Immediately investigates and recommends corrective action on any unsafe acts, work conditions, incidents, near misses, injuries or illnesses.
Demonstrates understanding of role and responsibilities in fire prevention and disaster preparedness and participates in safety and health…
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