Services Support Worker, Float; Part-time

POSITION: Float, Housing Services Support Worker
DEPARTMENT: Housing Services
REPORTS TO: Manager, Housing Services
LOCATION: Furby Street
FTE: 0.4 Days, Permanent
WAGE: $20.99 - $23.62
Work Schedule: Saturday, Sunday
HOURS OF WORK: Days (07:30 to 16:00)

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing‑first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community.

Since 1972, MSP has been providing a range of services to Winnipeg’s most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program. Main Street Project is committed to developing impactful and meaningful solutions that drive positive change in our community.

The work you do here will have a lasting, meaningful impact on those we serve. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti‑Oppression, is embedded in our culture and drives the success of the organization.

In accordance with Main Street Project Inc.’s mission, goals, policies and procedures, the Float Support Worker functions as a member of a team in providing services designed to assist participants in meeting their basic needs and ensure their safety and well‑being while involved with MSP program areas. The Float Support worker primarily works in Mainstay providing break coverage and support in Protective Care, Men’s and Non‑binary Withdrawal Management Services or other programs as required.

The Float Support Worker maintains the core values of MSP regarding harm reduction, choice, equity, and diversity to encourage individuals’ capacity building.

• Carry out the Support Worker duties of Protective Care, River Point, Men’s and Non‑binary Withdrawal Management Services and Mainstay according to policy
• Complete and send daily shift report at the end of each shift
• Provide break coverage in adherence with MSP approved break schedule, reporting any deviation from this schedule in the daily shift report
• Provide extra coverage in Protective Care, River Point Men’s and Non‑Binary Withdrawal Management Services during peak periods.
• Track and enter statistics in accordance with program area standards
• Attend all Mainstay shift changes meetings
• Report any urgent scheduling issues, incidences or concerns to on‑call manager for direction
• During staffing shortages, provide shift coverage in Protective Care, River Point, Men’s and Non‑Binary Withdrawal Management Services and Mainstay. The float may be required to cover in other program areas. In this case they would only provide coverage in areas for which they are trained.

• Relevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Experience working in an emergency shelter, outreach or residential environment
• Post‑secondary education in the field of addictions and mental health is considered an asset. Ability to work with a client‑centred care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day‑to‑day support of participants
• Knowledge of the effects of poverty and the determinants to health
• Ability to work collaboratively in a multi‑disciplinary team
• Knowledge in the addiction and mental health fields
• Knowledge of Indigenous culture
• Lived Experience. Knowledge gained from personal experiences relevant to the role.
• Excellent interpersonal skills and communication skills, both oral and written
• An understanding/experience in working with culturally diverse populations
• Strong critical thinking and…