Day Service Facilitator

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE

SUMMARY:

The Day Service Facilitator works together with the staff team to develop and implement appropriate recreational, social, and educational programming which incorporates the needs, interests and preferences of the members through individual or group activities. The incumbent will be required to provide emotional and physical support along with crisis intervention as needed.

Note:

Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Team Leader/ Director of Day Services.

• Ensure that members and staff work in a safe environment.
• Ensure compliance with all safety rules and regulations are being adhered to by all, including but not limited to, emergency evacuation procedures, vehicle usage, transportation of members, working alone, food, medications and equipment, storage and maintenance.
• Answer door and telephone during shift using proper precautions.
• Provide crisis intervention for members as required.
• Ensure an active watch over both the members and the facility through the course of regular duties.
• Understand and promote members’ rights and responsibilities.
• Provide transportation to and from various locations while demonstrating safe driving skills.
• Follow all traffic laws while driving defensively to ensure safety.
• Report concerns promptly to Director as needed.
• Ensure proper lifting, twisting and reaching techniques are used during job performance.
• Remain alert and awake at all times, throughout all shifts.
• Use PPE provided when necessary

• Ensure individual’s health and medical needs are accurately attended to in a timely fashion including personal care where needed, and that all medication is properly administered and recorded.
• Recognize and report concerns of abuse or neglect.
• Provide emotional support for members as required.
• Ensure meals and snacks are varied, attractive, nutritionally, and calorically adequate for the dietary and medical requirements of each member as recommended in the current Canadian Dietary Standard.

• Be involved in implementing individual plans.
• Communicate necessary information, observations and concerns with the Director.
• Provide individuals with support by gathering information on an individual’s goals and desired outcomes.

• Encourage and assist each individual to participate in daily activities in their program and community environments including reinforcing all expectations.
• Ensure that the environment of the program is supportive, nurturing, and encourages a high degree of member involvement including decision making.
• Role model appropriate behaviour and attitude supporting growth and promoting independence for the members.

• Develop opportunities for relationships with families and the community and assist individuals’ to…