Senior Case Manager at Canadian Red Cross

Make a difference with the Canadian Red Cross as a Senior Case Manager. This hybrid role supports those in crisis through expert case management and mentoring of junior staff.

In this senior-level position, you'll be pivotal in guiding individuals through emergency situations by assessing needs and connecting them with vital resources. With 4-5 years of experience, your role will not only focus on managing complex cases but also on training and developing fellow Case Managers. This position allows you to apply your knowledge of community services and support processes effectively.

Key Responsibilities:

• Assess client needs and barriers to recovery

• Conduct comprehensive evaluations for tailored recovery plans

• Review case files and provide expert recommendations

• Act as an escalation point for high-risk cases

• Mentor and train case managers in best practices

Requirements:

• 4-5 years experience in case management

• Certification in social services or related field

• Strong communication and problem-solving skills

• Proficiency in Microsoft Office and database software

• Valid Canadian driver’s license required

Elevate your career while assisting communities in need through effective case management and collaboration.