Refugee Claimant Case Worker

Support refugee claimants as a Case Worker with The Salvation Army, providing supervision, safety monitoring, and case management in person.

This Case Worker supports 80 male refugee claimants staying while completing asylum application processes. The work includes client supervision, goal setting, progress monitoring, discharge planning, and crisis intervention. Arabic and/or French is highly desired because many participants have limited English.

• Monitor residents, safety, security, status checks, and room searches
• Develop case management plans, goals, progress monitoring, and discharge plans
• Maintain documentation, incident logs, reports, and medication records
• Facilitate programming, intakes, discharges, and shift changes
• Provide emotional support, advocacy, and crisis intervention

• High school completion with specialized courses up to six months
• Related social work schooling or social services degree
• One to three years of related frontline casework experience
• Current First Aid and CPR certification
• Required police, vulnerable persons, and abuse registry checks

Bring case management, crisis intervention, documentation, and safety monitoring skills to The Salvation Army’s refugee claimant program.