Product Solution Engineer

Product Solution Engineer, Product Solution Engineering At Intelex, we’re not just building software; we’re empowering organizations worldwide to create safer, more sustainable, and higher-performing workplaces. As a global leader in Setting, Health, Safety (EHS), Quality, and Sustainability Management Software, Intelex is dedicated to transforming the way companies manage workplace safety, compliance, and operational excellence.

Our technology enables companies to proactively manage risk to keep people and the planet safe.

The Product Solution Engineering Team sits at the intersection of customer pain and product strategy. We’ve evolved from traditional scrum teams to cross-functional squads building features that solve real customer problems  also partner with our ecosystem to extend capabilities beyond our core platform, ensuring a cohesive experience for customers.

As a Product Solution Engineer (PSE), you will build scalable configuration solutions using low‑code platforms (primarily the Intelex platform) and experiment with AI‑assisted development to validate product hypotheses faster. You will work embedded in product squads, translating customer requirements into technical solutions that influence our roadmap. For this senior role, you will also bring deep platform expertise to guide build‑versus‑partner decisions and ensure our partner ecosystem aligns with product strategy.

• Design and build advanced configuration solutions on the Intelex platform for complex customer use cases.
• Progress solutions through Build 1 (5 customers) → Build 2 (50 customers) → Build 3 (500+ customers) maturity stages.
• Identify patterns across customer requirements to build generalizable solutions rather than one‑offs.
• Partner with Engineering teams from day one to ensure smooth productization handoff.
• Translate customer pain points into technical requirements for product squads.
• Participate in Voice of Customer (VOC) sessions and occasional customer site visits.

• Contribute to "build versus partner" decisions for applications and integrations, leveraging your deep understanding of Intelex platform capabilities and partner ecosystem.
• Review design of partner‑developed applications to ensure platform integrity, scalability, and alignment with product strategy.
• Provide technical guidance on partner integration feasibility and architecture.
• Educate internal teams (Services, Support, Sales) on Intelex platform capabilities and partner offerings.
• Collaborate with Partnership Org to establish partner development guidelines.

• Experiment with AI‑assisted development tools (Cursor, Claude Code, etc.) to build rapid prototypes for validation.
• Mentor PSE team members on Intelex platform best practices, scalable configuration patterns, and common pitfalls.
• Contribute to our evolving Rapid Validation Playbook based on what works in practice.
• Share insights that inform partner development frameworks and integration standards.

• 4‑6 years building solutions on low‑code/no‑code platforms (e.g., Salesforce, Service Now, Out Systems, Mendix, Power Apps, Intelex).
• 2+ years Intelex platform experience strongly preferred – deep platform expertise to guide partner decisions and mentor the team.
• Proven ability to scale solutions from prototype to production.
• Strong systems thinking: identifying patterns across use cases and designing for generalization.
• Experience working in product‑focused environments where iteration speed matters more than architectural purity.
• Partner ecosystem familiarity: implementing partner integrations or applications and understanding how they extend platform capabilities.
• Comfortable with ambiguity and rapid change—our processes are defined but evolving, and you’ll help shape them.

• Understanding of low‑code platforms beyond Intelex (Salesforce, Service Now, etc.).
• EHSQ domain knowledge (compliance, auditing, incident management, etc.).
• Familiarity with AI‑assisted development tools (Git Hub Copilot, Goose, Cursor,…