Salesforce Technical Architect, AI and Agentforce

Why Neura Flash, Part of Accenture:
At Neura Flash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever‑evolving digital landscape with cutting‑edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and Neura Flash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post‑launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the Neura Flash, Part of Accenture journey and help shape the next wave of AI‑powered transformation. Here, you ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you re developing advanced AI‑powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation  you re ready to make your mark in the AI space, Neura Flash, Part of Accenture is the place for you.
Job Overview   As a  Technical Architect, AI & Agentforce , you will be responsible for building compelling Agentforce‑powered experiences for users and delivering impactful business value to our clients. You ll lead the technical solution design across Agentforce, Data 360, and the broader Salesforce platform, and guide delivery teams from initial design through deployment. As part of the broadening agentic landscape you may have the opportunity to work on other platforms, such as AWS and GCP (Google).

You will work with the rest of our AI team and engage directly with customers to shape the right solution and see it through to production.
You will have the opportunity to:
Lead and own the complete technical solution design, including agent topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures
Collaborate with customers, Project Managers, Solution Architects, Developers, Designers, and other teammates to translate business needs into well‑architected solutions
Oversee and contribute to all stages of the project lifecycle, from initial design through development, testing, and final deployment
Explore the limits and push the boundaries of AI agents, finding novel solutions to drive business outcomes
Design scalable and secure data architectures on Salesforce Data 360, defining DLOs, DMOs, identity resolution strategies, and real‑time data activation patterns
Establish best practices for ingesting data into Salesforce and Data 360 at scale to be leveraged by agentic solutions
Design grounding strategies for agents using unstructured DMOs, retrievers, and search indexes
Define integration patterns between Salesforce and third‑party systems
Provide technical leadership to developers through design reviews, code reviews, and mentoring, and set standards for Apex, LWC, and Agentforce development
Define testing and evaluation approaches for agents, including guardrails and Einstein Trust Layer considerations
Contribute to reusable assets that accelerate the team's delivery and improve quality and consistency
Follow and understand new product features and technical capabilities, across Salesforce,…